Sage ACCPAC

Contact Management

Sage CRM provides real-time access to relevant customer data including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities. Sage CRM Care makes the most of your interactions with customers. To deliver service beyond your customers’ expectations and exceed your customer support performance goals, service professionals must have the most up-to-date and complete customer data at their fingertips.

Data that helps them effectively resolve service issues and create sales, cross-sell or up-sell products. After all, customers interact with your support team more frequently than with anyone else in your company. Sage CRM Care enables your organisation to build solid relationships with customers.